Return for full refund within seven (7) days and store credit within 14 days of receipt. Please click here to submit a request to return your online order. Please note for requested returns or exchanges outside of Canada, the return shipping charge is the responsibility of the client.
Products received as a gift may be returned for store credit with a valid gift receipt. Gift receipts are valid for 45 days after purchase. Please note, the return shipping charge is the responsibility of the client.
Once your request is submitted, a member of our online team will be in touch with further instructions. Please note, product must be in original condition and online orders cannot be returned in-store. Refunds are issued to your original payment method or in the form of online credit. Refunds cannot be returned to alternate cards or different forms of payment.
All product including earrings can be exchanged if it is in original, unworn condition. Final Sale and tailored items cannot be returned, refunded or exchanged.
Hillberg & Berk products not sold from a Hillberg & Berk store or Sparkle Bar, including The Shopping Channel, cannot be returned to www.hillbergandberk.com. Please reference the applicable vendor’s return policies.