Please contact our Client Care Team toll-free at 1.888.997.3095 Monday to Friday 8:30-5:00 CST, or email firstname.lastname@example.org to inquire about the status of your online order. Please note, any changes to your order must be made within 1 hour of placing the order. After your order has shipped, you will receive a shipping confirmation and tracking number to further track the status of your order.
Articles in this section
- I lost one of my earrings; can I buy a single earring?
- How can I make returns or exchanges?
- How can I check on an order I placed online?
- What if I need extra help or advice about my purchase?
- Will my Hillberg & Berk purchase arrive gift-wrapped?
- Will I be charged sales tax on my purchases?
- Can I ship my order to an international location?
- Is it safe to order online?
- When will my credit card or debit card be charged?
- What payment types does Hillberg & Berk accept online?